Residential Service Terms (Scroll Down For Prices)

1. Pet Waste Scooping Service -Bybypoo, LLC hereby agrees to pick up pet waste from the location as provided. Service Schedule:

*North Pinellas on Tuesdays and Fridays;
*South Pinellas on Mondays and Thursdays.

This scheduling only applies to weekly ongoing services. If we have to miss a day due to an emergency, vacation, holidays, etc. a make up day will be rescheduled within the same week.

2. Billing -Services are pre-paid in advance of each month. All repeat services are set up for automatic monthly billing & emailed to the email address provided.  Invoices automatically send on the last day of each  month. If service starts in the middle of the month we will bill for the remainder of the month.  Invoices are due by the second and if unpaid service is cancelled on the 15th and the past due balance is sent to collections on the last day of the unpaid month. A $45 service fee will be added to accounts sent to collections. We accept the following forms of payment:

Visa (through email invoice)
MasterCard (through email invoice)
Amex (through email invoice)
Venmo (bybypoo@mail.com)
Cash App ($bybypoo)
Paypal (bybypoo@mail.com or 727-515-1414)
ApplePay (ask for money request)

3. Dogs - Dogs will be placed away from the service area during service period.   We  text  when we  are  on  our  way  and  when  we  leave.  We  love  your  pets  but for pet  safety  (escaping  yard) ,  insurance  reasons  &  employee safety we  err  on the  side  of  caution.  If dogs are in the service area upon Bybypoo‘s arrival we will first try and contact the client. If unable to make contact that days service will be forfeited.  Bybypoo will return on the next scheduled service day.   

4. Missed Waste - Satisfaction guaranteed 100% or we  will return within 24 hours  and make it right.

5. ​Service Access - If gates have locks please provide a means of entry during service times.  

6. ​Lawn -  **Please insure  leaves  are  raked, garbage  picked  up   and  grass is mowed regularly with growth trimmed back to receive the best service.   Ankle high grass is acceptable.  Leaves  and  shin  to  knee high grass is impossible to find all  pet waste in.   Excess  garbage  & water  standing  in  garbage attracts  all kinds  of  vermin  and  insects  including  mosquitos.  We  will  still  provide  service  but  cannot  guarantee  all  waste  to  be  picked  up. 

Trash and garbage strewn throughout a yard is hazardous and should be cleaned up to prior to service.   We reserve the right to cancel service if we feel the yard is hazardous to other  clients,  employees ,  their  dogs  and the  families  of   the  employees  of  Bybypoo.  

**We reserve  the right  to  cancel  service  for  any  reason  we  deem  fit.  

7. ​Weather - Bybypoo  works in  rain showers & heavy  downpours with exception to lightening, tornado  warnings/watches or hurricanes. We will schedule a make-up day should service have to be skipped.

8. ​Cancellation - If service is no longer desired please notify Bybypoo three (3) days prior to the last day of  the  month.

9. Pet Waste Scooping/Disposal - Bybypoo technicians  will double bag the waste and place the bag in  the customers garbage receptacle. We offer waste removal for an additional service fee.   Please  see  our  menu  of  services  for  more  information and  pricing.   

10. Office Vacation  Closure - Two (2) weeks  a year  we  close down  to  rest  up  and  take  a  vacation.    While  there will  be those short  service  interruptions  we  offer  two (2)  methods  in  regards  to  payment  for  those  missed  visits.  

1.    The  scoop yourself option; Missed  visit(s) will be credited  to the  current  or following  months billing  statement.   

2.    Bybypoo scoops the  missed visits  waste  upon  returning.   When we  resume  your service  we  will  scoop the  missed  weeks  waste.  No  credit  will  be  issued.   

Clients will be notified by invoice notes,   fb,   phone  call,  text  or email  of the vacation dates  at least  two (2) weeks in advance.  Two (2)  reminders  will  be  sent after  that  through  text.  

11. Sanitizer & Deoderizer-  We use  pet  and  people  friendly  Wysiwash.com  (for  lawns  and  tools) ,  effersan.com (for  lawns  and tools) and Simple  Green  D  Pro  5  (for tools  equipment  and  shoes). 

12. Loyalty Rewards -    Refer  a  friend, neighbor  or  family member.  Once  your referral has paid  for  three  (3)  months  of  continuous  service  we will send  you  $50  to  say thank  you!  New  client  must sign  up  at  bybypoo.com  and  mention  the  current  clients  name   in  the new  service request.  Its  that  easy.

13. Consumer Reviews - ​Bybypoo,  LLC prohibits and will demand removal of consumer reviews containing a) confidential or private information; b) harassing, ​​abusive, obscene, vulgar, sexually explicit, or inappropriate with respect to race, ​​ national origin, gender, sexual orientation, sex,  age,  disability, handicap  or any  personal   disparaging hateful remarks.  c) unrelated to the ​​company’s business practices. d) Are misleading. Please refer to the Consumer Review Fairness Act of 2016 for more information.  

Thank you for choosing  Bybypoo, LLC. for your pet waste management needs. If you have any questions or immediate concerns please feel free to call or text us at:  (727 ) 515-1414