Residential Service Terms (Scroll Down For Prices)

1. Pet Waste Scooping Service -Bybypoo, LLC hereby agrees to pick up pet waste from the location as provided by client & within our service areas. 

Residential Service Schedule:

*North Pinellas on Tuesdays and Fridays;
*South Pinellas on Mondays and Thursdays. 

*Largo, Beaches, Seminole, South Clearwater, Gulfport, Pinellas Park on Tuesdays and 

Thursdays & Fridays.

To keep our costs low and to run efficiently we have created some parameters for better communication. This is not a contract and applies to residential services only. If we have to miss a day due to an emergency, holiday, etc. a make up day will be rescheduled within the same week. 

We are closed on Christmas and Thanksgiving Day. Visits on those days will be rescheduled for a Tuesday or Wednesday within the same week. 

2. Billing - We are fully automated: Invoices are set up through Square to automatically email out to customers based on their payment arrangement. Payment is due upon receipt. 

Non-payment: After 15 days of non-payment service will be cancelled. 

Should a past due balance be sent to collections a $45 service fee will be added as a service fee to the past due amount. 

We accept the following forms of payment:

ACH (through email invoice-free)
Visa (through email invoice $3 fee)
MasterCard (through email invoice $3 fee)
Amex (through email invoice $3 fee)
Venmo (bybypoo@mail.com) free
Cash App ($bybypoo) free
Paypal (bybypoo@mail.com or 727-515-1414) free through friends and family
ApplePay (ask for money request) free

3. Dogs - Dogs will be placed away from the service area during visits.   We  text  when we  are  on  our  way  and  when  we  leave.  We  love  your  pets  but for pet  safety  (escaping  yard) ,  insurance  reasons  &  employee safety we  err  on the  side  of  caution.  If dogs are in the service area upon Bybypoo‘s arrival we will first try and contact the client. If unable to make contact that days service will be forfeited.  Bybypoo will return on the next scheduled service day and the visit fee will be owed for the missed day.   

4. Missed Waste - Satisfaction guaranteed 100% or we  will return within 24 hours  and make it right.

5. ​Service Access - If gates have locks please provide a means of entry during service times.  

6. ​Lawn -  **Please insure  leaves  are  raked, garbage  picked  up   and  grass is mowed regularly with growth trimmed back to receive the best service.   Ankle high grass is acceptable.  Leaves  and  shin  to  knee high grass is impossible to find all  pet waste in.   Excess  garbage  & water  standing  in  the garbage attracts  all kinds  of  vermin  and  insects  including  mosquitos.  **We  will  still  try and provide  service  (depending on the safety of our employees) but  we cannot  guarantee  all  waste  to  be  picked  up should we attempt to pick up the waste. 

Trash and garbage strewn throughout a yard is a health hazard and should be cleaned up prior to service.   We reserve the right to cancel service if we feel the yard is hazardous to other  clients,  employees ,  employees and other clients  dogs (worms, disease)  and the  families  of   the  employees  of  Bybypoo.  

**We reserve  the right  to  cancel  service  for  any  reason  we  deem  fit.  

7. ​Weather - Bybypoo  employees work in  rain showers & heavy  downpours with exception to lightening, tornado  warnings/watches or hurricanes. Flooded yards: we will scoop the areas without standing water.  We will schedule a make-up day for that same week should we determine that days service must be skipped.

8. ​Cancellation/*Rescheduling Service - If service is no longer desired please notify Bybypoo three (3) days prior to the last day of  the  month.

*Rescheduling service requires an 24 hour advanced notice. We dispatch schedules each evening prior to the day of service.  Should our employees be on their way then receive a text to not come; that days visit fee will be due or forfeited if pre-paid since we are 15 or less minutes out from arrival. 

Vacation & credits for missed visits. If dogs are away on vacation the 7 days between scoop service visits a credit will be issued to your pre-paid accounts. Please provide at least 24 hours advanced notice.  We place vacation holds for your current address so you can easily start service back up when you return at your prior rate. All you have to do is text our business line (727) 515-1414.

9. Pet Waste Scooping/Disposal - Bybypoo technicians  will double bag the waste and place the bag in  the customers garbage receptacle. We offer waste removal for an additional service fee.   Please  see  our  menu  of  services  for  more  information and  pricing.   

10. Office Vacation Closure - We may close down for (2) weeks  a year.  While there may be those short  service  interruptions  we  offer  two (2)  methods  in  regards  to  payment  for  those  missed  visits.  

1.    The  scoop yourself option; Missed  visit(s) will be credited  to the  current  or following  months billing  statement/account if pre-paid.   

2.    Bybypoo scoops the  missed visits  waste  upon  returning.   When we  resume  your service  we  will  scoop the  missed  weeks  waste.  No  credit  will  be  issued.   We will be scooping double waste so missed weeks will be owed.

Clients will be notified by invoice notes,   fb posts,   text  or email  at least  two (2) weeks in advance of office closure. 

11. Sanitizer & Deodorizer -  We use  pet  and  people  friendly  Wysiwash.com  (for  lawns  and  tools) ,  effersan.com (for  lawns  and tools) and Simple  Green  D  Pro  5  (for tools  equipment  and  shoes). 

12. Loyalty Rewards -    Refer  a  friend, neighbor  or  family member.  Once  your referral has paid  for  three  (3)  months  of  continuous  service  we will send  you  $50  to  say thank  you!  New  client  must sign  up  at  bybypoo.com  and  mention  the  current  clients  name   in  the new  service request.  It's  that  easy.

13. Consumer Reviews - ​Bybypoo,  LLC prohibits and will demand removal of consumer reviews containing a) confidential or private information; b) harassing, ​​abusive, obscene, vulgar, sexually explicit, or inappropriate with respect to race, ​​ national origin, gender, sexual orientation, sex,  age,  disability, handicap  or any  personal   disparaging hateful remarks.  c) unrelated to the ​​company’s business practices. d) Are misleading. Please refer to the Consumer Review Fairness Act of 2016 for more information.  

Thank you for choosing  Bybypoo, LLC. for your pet waste management needs. If you have any questions or immediate concerns please feel free to call or text us at:  (727 ) 515-1414a